蜜桃社区

1. Definitions

1.1 鈥淏辞辞办颈苍驳鈥� means the contract made between The 蜜桃社区 (鈥樏厶疑缜�鈥�) and you in relation to your attendance at the Event, comprising the Registration Application, and these Terms and Conditions.

1.2 鈥淐ommencement Date鈥� means the date on which the Event is due to commence (as advertised on the 蜜桃社区 website).

1.3 鈥淐辞苍蝉耻尘别谤鈥� has the meaning set out in the Consumer Rights Act 2015 namely 鈥榓n individual acting for purposes that are wholly or mainly outside that individual鈥檚 trade, business, craft or profession鈥�.

1.4 鈥淓惫别苍迟鈥� means the event which you wish to attend, as identified in the Registration Application.

1.5 鈥淓vent Fee鈥� means the fee payable by you (or on your behalf) to the 蜜桃社区 in relation to your attendance at the Event. For the avoidance of doubt, this definition includes fees paid by you (or on your behalf) to the 蜜桃社区 for accommodation, social events and meals connected to the Event.

1.6 鈥淩egistration Application鈥� means your application to attend an Event or conference organised by the 蜜桃社区, which may be submitted online through the 蜜桃社区 website (www.rsc.org), by sending a completed version of the 蜜桃社区 events registration form to the 蜜桃社区, or by telephoning the 蜜桃社区 events office.

1.7 鈥凌厂颁鈥� means The 蜜桃社区, a charity registered in England and Wales under charity number 207890 and with its registered office at Burlington House, Piccadilly, London, W1J 0BA, VAT number GB 342 1764 71.

1.8 鈥淪tandard Registration Deadline鈥� means the registration deadline date as advertised for the Event on the 蜜桃社区鈥檚 website.

2. Booking an Event

2.1 By submitting a Registration Application, you are making an offer to attend the Event subject to these Terms and Conditions.

2.2 Upon receipt of your Registration Application, you will receive an email from the 蜜桃社区 acknowledging that it has received your Registration Application (鈥淥rder Acknowledgement Email鈥�).

2.3 The Order Acknowledgement Email will be deemed as confirmation of the 蜜桃社区鈥檚 acceptance of your registration for the Event and such acceptance brings into existence a legally binding contract between you and the 蜜桃社区 on these Terms and Conditions. You may also receive an email from the 蜜桃社区鈥檚 third party payment processor, following acceptance of your payment, in accordance with clause 3 below.

2.4 Unless cancelled earlier in accordance with these Terms and Conditions, the Booking shall terminate once the Event has been delivered in full, at which point the obligations set out in these Terms and Conditions shall cease (except for the restrictions on use of Event materials set out in clause 9, which will continue in perpetuity).

2.5 If an Order Acknowledgment Email is not received within 14 days after you submitted the Registration Application to the 蜜桃社区, you should contact the 蜜桃社区 events office at [email protected].

2.6 No reservations for accommodation, meals or social events connected to the Event will be made if payment of the Event Fee is not received prior to the start of the Event.

2.7 You may transfer the Booking to another delegate at any time (following completion of the Booking) by giving the 蜜桃社区 at least 7 working days鈥� notice in writing, and in any event, by no later than the Standard Registration Deadline date. Additional charges may be levied in respect of making such amendments to bookings. The 蜜桃社区 may, in its sole discretion, reject the request to transfer the Booking to another delegate.

3. How to pay

3.1 All price(s) for the Event will be displayed on the 蜜桃社区 website (www.rsc.org) in pounds sterling. Where the 蜜桃社区 accepts payment in your local currency, prices may be quoted in this currency. All prices quoted are exclusive of applicable taxes unless otherwise stated.

3.2 Payment must be made by credit or debit card as per the details explained in the Registration Application process. For some Events the 蜜桃社区 is also able to issue an invoice for payment by direct bank transfer and where the 蜜桃社区 offers this option, it is clearly indicated on the 蜜桃社区鈥檚 website.

3.3 In all cases, the 蜜桃社区 treats payment as confirmation that you are the person authorised to use such credit card, debit card or to make such bank transfer, and that you are over the age of 18 years.

3.4 Payments by credit or debit card are processed immediately via a third party payment processor over a secure link. No card details are held by the 蜜桃社区. You will receive a confirmation of payment for all credit or debit card payments by e-mail from our payment agent. Where payment is made via bank transfer, it is processed at the end of the same working day on which the order is placed.

3.5 Where you are paying the Event Fee by bank transfer, please note you will be liable for any additional charges made by your bank for use of the bank transfer payment method.

3.6 In the event that the Event you are booking is eligible for invoicing, and you have requested an invoice, the 蜜桃社区 will issue one to you and such invoice will include the 蜜桃社区鈥檚 payment terms, which will take precedence to these Terms and Conditions with respect to payment of the invoice only. Invoices will not be raised by the 蜜桃社区 30 days or less before the Commencement Date, and alternative means of payment will have to be arranged.

3.7 You shall have no right to attend the Event until the Booking is considered 鈥渃omplete鈥�. The 蜜桃社区 shall be entitled to refuse you access to all or any part of the Event, without liability to you, if your Booking is not completed before the Event.

3.8 Booking is only considered 鈥渃omplete鈥� if:

a) you are being invoiced or booking for a free event, when you have completed the registration questions and (if appropriate) selected the correct payment option in the basket page, and then competed the booking by clicking 鈥榗omplete registration鈥�; or

b) you are paying by debit/credit card, you have completed the registration questions, clicked the 鈥榩ay now鈥� button and made payment successfully.

3.9 If payment is not made successfully in accordance with clause 3.8(b), you will not get confirmation of registration and your Booking will not be considered complete.

4. Cancellation by the 蜜桃社区

4.1. The 蜜桃社区 may cancel the Booking by giving you notice in writing for any reason at any time up to 2 weeks prior to the Commencement Date. If the 蜜桃社区 cancels the Booking pursuant to this clause 4.1 it shall refund any fees already paid by you in connection with your attendance at the Event. The 蜜桃社区 shall not be liable for any further losses incurred.

4.2. The 蜜桃社区 may also cancel the Booking at any time, without liability to you if:

a) you fail to complete the Booking and pay any sum owing to the 蜜桃社区 in connection with the Event, in accordance with the payment terms set out in clause 3 above; or

b) you breach any of these Terms and Conditions or the 蜜桃社区 reasonably believes that you are likely to breach any of these Terms and Conditions; or

c) the 蜜桃社区 is unable to provide the Event due to a reason beyond its reasonable control.

4.3. In the event of cancellation of the Booking by the 蜜桃社区 under clauses 4.2(a) or 4.2(b) the 蜜桃社区 shall be entitled to retain (or be paid the balance of, as the case may be) the Event Fee in full.

4.4. In the event of a cancellation of the Booking by the 蜜桃社区 under clause 4.2(c) you shall be entitled to elect either: (i) to receive a full refund of the Event Fee or (ii) (subject to availability) to attend an alternative event. If you elect option (ii) and the event fee applicable to the alternative event is greater than the Event Fee, you shall be obliged to pay the difference in accordance with clause 3. If you elect option (ii) and the event fee applicable to the alternative event is lower than the Event Fee, the 蜜桃社区 shall refund the difference.

5. Cancellation by you if you are acting as a Consumer

5.1 Cancellation within the 14 day cancellation period

5.1.1 You may cancel the Booking within 14 days of completing the Booking, without giving any reason. This does not apply to circumstances where the 14 day cancellation period ends on a date after the Event, as your right to cancel in these circumstances will only apply up to the date of the Event and you may not cancel the Booking once you are in attendance for the Event or after the Event has commenced.

5.1.2 The cancellation period will automatically expire 14 days from the date the Booking is completed.

5.1.3 To exercise the right to cancel, you must notify the 蜜桃社区 of your decision to cancel the Booking in writing at the address specified above or by email to [email protected]. A sample Cancellation Form is displayed below for your convenience.

5.1.4 To meet the cancellation deadline, you must ensure that you send your communication concerning your exercise of the right to cancel to the 蜜桃社区 before the cancellation period has expired, i.e. within the 14 days from the date the Booking is completed.

Effect of Cancellation

5.1.5 If you cancel the Booking within 14 days under clause 5.1.1, the 蜜桃社区 will reimburse to you all payments received from you in respect of the Booking.

5.1.6 The 蜜桃社区 will make the reimbursement without undue delay, and not later than 14 days after it is informed about your decision to cancel the Booking.

5.1.7 The 蜜桃社区 will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

5.2 Cancellation after the 14 day cancellation period

5.2.1 If you choose to cancel your Booking after the cancellation period referred to in paragraph 5.1.1 above and before the Standard Registration Deadline has expired, the 蜜桃社区 shall be entitled to retain a cancellation fee of 25% of the Event Fee; the remainder (75%) will be reimbursed to you within 14 days of receiving notice of cancellation.

5.2.3 If you cancel the Booking after the cancellation period referred to in paragraph 5.1.1 above and the Standard Registration Deadline has expired, the 蜜桃社区 shall be entitled to retain 100% of the Event Fee.

6. Cancellation if you are acting as a business or trader (non-Consumers)

6.1 If you choose to cancel your Booking before the Standard Registration Deadline, the 蜜桃社区 shall be entitled to retain a cancellation fee of 25% of the Event Fee; the remainder (75%) will be reimbursed to you within 14 days of receiving notice of cancellation.

6.2 If you cancel the Booking after the Standard Registration Deadline, the 蜜桃社区 shall be entitled to retain 100% of the Event Fee.

7. Delivery of the Event

7.1. The 蜜桃社区 will make all reasonable efforts to deliver the Event as described in the Event literature. However, the 蜜桃社区 shall be entitled to make reasonable variations to the content and delivery of the Event within its discretion without liability to you.

7.2. The 蜜桃社区 may subcontract or delegate in any manner to any third party or agent, in whole or in part, the delivery of the Event.

8. Your obligations

8.1. You must at all times:

• behave in a professional manner, acting with honesty and integrity;
• abide by the rules and policies of the venue;
• show courtesy, consideration and respect to others;
• prepare for the Event as required by the 蜜桃社区 or as detailed in your joining instructions;
• respect the confidentiality of all information that you acquire during the course of the Event.

8.2 You are encouraged to attend all sessions of the Event, including video sessions, and to participate fully in group work when required throughout the Event.

8.3 The 蜜桃社区 and its third party contractors reserve the right to refuse admission or to require you to leave an Event if your behaviour is deemed by the 蜜桃社区 or its third party contractors to be:

• unprofessional, discourteous or disruptive;
• offensive, libellous, bullying or harassing;
• likely to cause damage to the venue or 蜜桃社区 equipment;
• likely to cause harm to the reputation of the 蜜桃社区;
• likely to cause a nuisance, offence or injury;
• likely to be in breach of venue rules and regulations;
• likely or is in breach of these Terms and Conditions; or
• otherwise unacceptable to the 蜜桃社区.

8.4 If you are required to leave the Event under clauses 8.1 or 8.3, the 蜜桃社区 reserves its right to refuse a refund of any fees paid (including the Event Fee) for the Booking of the Event. The 蜜桃社区 shall not be liable to you for any further losses incurred as a result.

8.5 By making the Booking, you acknowledge and agree that the 蜜桃社区 and its third party contractors (including the venue and its security staff) may on occasion have to conduct security searches to ensure the safety of delegates and the venue. Any individual that fails to comply with security searches will be denied entry to the Event, and the 蜜桃社区 shall not be liable for any refund of any fees paid (including the Event fee) or any further losses incurred as a result.

8.6 If you have any special dietary, access or other health related requirements, the 蜜桃社区 will use all reasonable endeavours to accommodate your needs. You should detail any specific requirements when submitting your Registration Application; if you fail to do so, the 蜜桃社区 cannot guarantee that your dietary, access or health requirements will be met.

8.7 Changes to bookings for meals and social events connected to the Event cannot be accepted after the Standard Registration Deadline.

8.8 The unauthorised use of photographic and recording equipment during the Event is strictly prohibited.

Photography and Data Protection

9.1 The 蜜桃社区 may record, photograph and film the Event on the basis of legitimate interests or consent, depending on the nature of the event. Recordings, photographs and film may be used by the 蜜桃社区 for live streaming, marketing, educational and promotional purposes, and may be reproduced on any of the 蜜桃社区鈥檚 social media platforms. Further details on how the 蜜桃社区 may collect, store and process your personal data in this respect can be found in the 蜜桃社区鈥檚 Privacy Policy, which is available on its website at: /help-and-legal/privacy.

9.2 Photography and videography taken by the 蜜桃社区 at the Event will remain the property of the 蜜桃社区. The 蜜桃社区 reserves the right to make recordings available to the public via on-demand video archives on the 蜜桃社区鈥檚 website.

9.3 If you wish to be excluded from participating in the photography, filming or in sound recording as members of the audience, then please notify the 蜜桃社区 as soon as possible and in any event, prior to the commencement of the Event.

9.4 The 蜜桃社区 takes data protection very seriously. The 蜜桃社区 will only use personal data provided for the purposes of your Booking in accordance with our Privacy Policy to: (a) deliver the Event, (b) process your payment for the Event, (c) meet its contractual requirements to you, (d) with your express consent, inform you about similar 蜜桃社区 events, conferences, products or services and provide you with information relating to a third party鈥檚 services. You may change your preferences or withdraw your consent in relation to these communications at any time by contacting the 蜜桃社区 as outlined above

10. Intellectual Property

10.1. The copyright and all other intellectual property rights in Event materials and the specifications shall remain the sole and exclusive property of the 蜜桃社区 and its licensors, unless otherwise clearly stated. This does not include photography and videography of the Event, which is covered by clause 9 above.

10.2 You undertake that you will not copy or permit the copying of Event materials, or distribute any materials via internet or intranet, or disclose or permit the disclosure or sell or hire the same to third parties for any purpose whatsoever, save as permitted by clause 10.3 hereof.

10.3. The 蜜桃社区 agrees to grant to you a non-exclusive royalty free licence to use the Event materials for your own personal purpose but not for any commercial purpose, subject always to copyright laws.

11. Disclaimer

11.1. Nothing in these Terms and Conditions shall limit or exclude the 蜜桃社区鈥檚 liability for death and/or personal injury caused by the negligence of the 蜜桃社区 or its employees, agents or subcontractors, for fraudulent misrepresentation and any other liabilities which cannot as a matter of law be limited and/or excluded.

11.2. Subject to clause 11.1, the 蜜桃社区 will not be liable and expressly excludes liability, for any loss or damage to your property that occurs whilst you are at the Event. You should take particular care not to leave your personal belongings unattended at any time. Furthermore, the 蜜桃社区 shall not under any circumstances, be liable to you whether in contract, tort, breach of statutory duty or otherwise, for any loss of profit, loss of business, pure economic loss, or any indirect or consequential loss arising under or in connection with the Booking.

11.3. Subject to clauses 11.1 and 11.2, the 蜜桃社区's liability under or in connection with this Booking shall be limited to a sum equal to the Event Fee payable by you for your attendance at the Event.

12. Waiver

12.1. Failure or neglect by the 蜜桃社区 to enforce any provision of the Booking shall not be construed nor shall it be deemed to be a waiver of the 蜜桃社区's rights under the Booking and shall not prejudice the 蜜桃社区's rights to take subsequent action.

13. Entire agreement

13.1. Your Booking constitutes the entire agreement between the parties in relation to your participation in the Event. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of the 蜜桃社区 which is not set out in this Booking.

13.2. These Terms and Conditions apply to the Booking to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

14. General

14.1. Any variation to the Booking shall only be legally binding when agreed in writing and signed by or on behalf of the 蜜桃社区.

14.2. A person who is not a party to the Booking shall have no rights under or in connection with it.

14.3. If a court or any other competent authority finds that any provision of the Booking (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of the Booking shall not be affected.

14.4 If you have any queries or complaints relating to these Terms and Conditions and/or the Event, please contact the 蜜桃社区 Events Team by telephone on +44 1223 432509 or email via [email protected].

15. Notices

15.1 All notices given by you to the 蜜桃社区 must be given to The 蜜桃社区 at: The Events Team, Thomas Graham House, Science Park, Milton Road, Cambridge, CB4 0WF or by email at [email protected] (for all non-legal notices) or The Legal Team, Thomas Graham House, Science Park, Milton Road, Cambridge CB4 0WF or by email at [email protected] (for legal notices only).

15.2 The 蜜桃社区 may give notice to you at either the e-mail or postal address you provide to the 蜜桃社区 when placing an order. Notice will be deemed received and properly served 24 hours after an email is sent, or three (3) days after the date of posting of any letter.

16. Governing Law and Jurisdiction

16.1. Your Booking will be governed by English Law and the parties submit for all purposes connected with the Booking to the exclusive jurisdiction of the English courts.

Cancellation Form

(Complete and return this form only if you wish to cancel your Booking)

To The 蜜桃社区, Events Team, Thomas Graham House, 290-292 Science Park, Milton Road, Cambridge, CB4 0WF (telephone number +44(0)1223 432509 and email [email protected]):

I/We [*] hereby give notice that I/We [*] cancel my/our [*] Booking for the following Event [*].

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only required if not submitting this form electronically)

Date

[*] Delete as appropriate

2018